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Click a question, or scroll down to learn more about Email:

How many email accounts come with my hosting plan?
How do I set-up my POP3 email accounts?
Does you provide any mailing list services?
I administrate my own mail server. How can I get all mail forwarded to this server?
How can I change my contact email address on file?

How many email accounts come with my hosting plan?

We provide fully compliant POP3 email boxes that can be used to send and receive mail from any connection to the Internet. The number of email POP accounts will depend on the hosting plan you selected.

At sign up simply fill our the user name, and password /forwarding address that  you want and we will set up the account for you.

User Name :-
This is the portion that preceeds the "@" symbol
example  john@hosting.com  (user name= john)
Note 
The user name should be a min. of 3characters and a maximum of 12 characters. they can contain numbers 0-9 or alphabets a-z in upper or lowercase.
Password:-
This is the secret word  you will need to access your site.
Note 
The Password should be a min. of 4characters and a maximum of 16 characters. they can contain numbers 0-9 or alphabets a-z in upper or lowercase.

Checking Email
Through email client (Netscape Mail, Qualcomm Eudora, MS Outlook): See below
instructions.

The following are the entries that you will need to make to set up your mail client.

1. User name/account name = your full email account  
Example:-
 john@hosting.com name/account name = john@hosting.com 
2. Password = This is the password you entered at sign up.
Note:- This is NOT the password that was provided to you by us for FTP
3. POP3 incoming email server
mail server = mail. your_ domain_ name.com
Example:- 
mail.hosting.com (insert your domain name)

Microsoft Outlook 

1.Choose Accounts from the Tools menu. 
2.Click Add and Choose Mail. 
3.Enter your name. 
4.Enter the Return Address, [Alias]@[insertyourdomain.com]. 
5.Choose POP3 as your server type. Enter mail.[insertyourdomain.com] as your Incoming Mail server. 
6.Enter your Internet Service Provider's Outgoing Mail server. 
7.Enter the [Username] you specified when you set up the account for the Mailbox. 
8.Enter the password you specified when you set up the account for the
Mailbox. 
9.Complete the setup process with responses appropriate to your computer and your preferences. 

Netscape Mail 

1.Choose Preferences from the Edit menu. 
2.Choose Mail & Groups. 
3.Choose Identity. 
4.Enter your name. 
5.Enter the POP Email Address (with a percentage sign instead of the @ symbol),
[User]%mail.[insertyourdomain.com]. (Only you will see the % sign. You still tell others that your address is [User]@[insertyourdomain.com]
6.Enter the Return Address, [Alias]@[insertyourdomain.com]. 
7.Choose Mail Server. 
8.Enter the [username] you specified when you set up the account for the Mailbox. 
9.Enter your Internet Service Provider's Outgoing Mail server. 
10.Enter mail.[insertyourdomain.com] as your Incoming Mail server. 
11.Complete the setup process with responses appropriate to your computer and your preferences. 

Qualcomm Eudora 

1.Choose Options from the Tools menu. 
2.Click Getting Started. 
3.Enter your name. 
4.Enter the Return Address, [Alias]@[insertyourdomain.com]. 
5.Enter mail.[insertyourdomain.com] as your Incoming Mail server. 
6.Enter the [username] you specified when you set up the account for the Mailbox. 
7.Click Sending Mail. 
8.Your return address should already appear. 
9.Enter your Internet Service Provider's Outgoing Mail server under SMTP server.
10.Complete the set up process with responses appropriate to your computer and your preferences. 


Do you provide any mailing list services?

Currently, we do not provide mailing list services due to the amount of
network traffic congestion they cause.

I administrate my own mail server. How can I get all mail forwarded to this server?

In order for us to point your mail services to a mail server other than our IMail server (on which POP3 accounts come with your hosting plan), you need to fax us on your web site's organizational letterhead with your name (you must be the contact on the account, or have the contact send us the fax), your contact information (including
an email address that does not end the domain name you are changing the MX record for), and domain name on the fax. Simply request on the fax that we send your email to your mail server, and provide the mail server's name (i.e., mail.insertyourdomain.com) and its IP address on the Internet. It is also very important that you sign the fax to give us permission to make a change to your domain name's MX (mail exchange) record. After we receive the fax and change your
domain name's MX record, it can take up to 24 to 48 hours for such changes to propagate throughout the Internet. Please be patient during this time, as there is nothing we can do to speed up the restart (refresh) times set on all of the name servers across the Internet.

Here are some suggestions to help you reduce the risk of losing or bouncing mail during this time: 

1.If a majority of your email comes in Monday through Friday, request that we make the change for you late in the day Friday so that the 48 hour period is over on Sunday evening. 
2.First request that we set up a secondary MX record for your mail to go to a location on your mail server. Wait two days to know that the secondary record is active. Then request that we change the primary MX record for your domain. During the two days that the primary MX record is propagating, mail will fall through to the secondary MX record, and you'll still be getting your email. 
3.Test your mail server before you request that we make the MX record change.

How can I change my contact email address on file with you ?

Just send us the request by fax or email.

 

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