About Web Hosting
How Select a Hosting Provider
Data Center (NOC)
How Choose/Order Your Hosting Plan
If you are experiencing delays getting your web site, or can't get
there at all, problem can be anywhere along way, between you server here.
Traceroute can help you determine where problem is, if it
something which you will need contact your Internet Service Provider (ISP) about. Your Traceroute output will be helpful them.
Traceroute sends three data packets each "hop" along route server you have requested data from measures time each
packet takes return. It will then send this information you line by line, will hopefully show where problems exist along way.
Windows 95 98 include a command line version Traceroute, called "tracert.exe", accessible by opening a DOS window typing:
C:\WINDOWS> tracert [hostname]
where [hostname] name server you want trace (i.e.,www.yourdomain.com).
This output will display route, all points between, from your dial up ISP server you're trying reach.
If you believe there a problem our end or with one our backbone providers, please copy paste results of traceroute into an
email send our Technical Support department.