LOG IN Failure

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Our  servers are case sensitive, therefore you will need to
enter your username password exactly they were assigned to
you when you were given your login information. Here's a few things to
check if your web editing tool or FTP are rejecting your password: 

Try retyping your username password, both. Even if your
program says password wrong, very well could be your
username is wrong. Check make sure there are no spaces before, within or after your username or password.  Double check case (upper lower) of each character in your username password. Copy paste your username password into an ASCII editor (like Notepad) so you can double-check that you are reading characters correctly. Sometimes fonts are not all that clear, which passing your login information into Notepad will make clear. If several attempts continue produce same results, be sure to write down exact error code you are getting at what
point login process you are getting error, and contact
our Technical Support department.